Group 1: Financial Performance
Track increases or decreases in charges and payments over time. Spot revenue trends before they become revenue problems.
Identify which insurance payers pay the highest amounts — and which consistently underperform against contracted rates.
See exactly how much is contractually adjusted and written off each period — a clear view of correctly adjusted revenue vs. revenue lost.
Payer mix by volume — charges, payments, and patient counts over time. Understand which payers drive your revenue and how that mix is shifting.
Group 2: Collections — Insurance & Patient
Which payers drive the highest patient volume and revenue? Identify reimbursement trends and inform contracting decisions.
Clear view of patient payments and outstanding balances — enabling more effective collection strategies and better understanding of payment patterns.
Group 3: Accounts Receivable
Revenue in the pipeline grouped by insurance and patient balances — by age bucket (0–30, 31–60, 61–90, 90+ days). Nothing ages into a write-off silently.
Insurance AR broken down by provider, payer, facility, and CPT code — for granular visibility into exactly where balances are sitting and why.
Group 4: Productivity & Coding
Services performed by unit count across providers and facilities. Compare productivity, identify billing accuracy opportunities, and track procedure mix.
Patient visit counts compared month-over-month and across facilities. Identify volume trends and gaps between visits and billed encounters.
Analysis of office visits, hospital visits, and CPT utilisation — highlighting undercoding, overcoding, or unusual distribution patterns that may trigger payer scrutiny.
Real-time tracking of unsigned or incomplete progress notes — improving provider accountability and preventing documentation gaps from delaying claim submission.
Group 5: Operational & Compliance
Flags every claim where prior authorisation or a referral is missing before it becomes a denial. Reminds your team to obtain pre-certification upstream — not after the fact.
PLAN AVAILABILITY
Standard reports (AR aging, monthly financial, bi-weekly AR) are included from the Enhanced plan onwards. Full custom reporting across all 13 types is available on the Premium plan. Flat retainer clients on the Scale tier also receive full custom reporting.
